Product Pre-Sales Engineer (CCaaS & AI)

High-Impact Solution Prototyping

As a Product Pre-Sales Engineer at NICE, you will lead the technical charge in reimagining customer engagement. This isn't just a sales job; it's a creative engineering role where you will define the strategies behind AI-driven virtual agents and intelligent routing systems. You will work backwards from complex client hurdles to architect and demonstrate the next generation of automated customer service through sophisticated technical storytelling.

The Vibe Coding Edge

This role is tailor-made for developers who leverage AI to move faster. You will use high-level technical skills in JavaScript, CSS, and API integration, alongside AI-assisted coding tools, to iterate on features in real-time. By operating in a 'flow-state' development environment, you'll turn abstract concepts into working prototypes that prove the business value of conversational AI and data analytics, significantly reducing the gap between an idea and a functional demo.

Strategic Growth and Advisory

You will serve as a primary domain expert, acting as a trusted consultant to business leaders and IT executives at Fortune 100 companies. By mastering the intersection of digital self-service and data-driven insights, you'll have the opportunity to influence the product roadmap at a global scale. This is a chance to join an innovation powerhouse that manages billions of interactions, pushing the boundaries of what is possible in AI-first cloud architecture.